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Utility Billing
Welcome to the City of San Bruno Utility Billing. San Bruno understands that utility services are a vital part of our daily lives. To ensure San Bruno residents and businesses have water to use and wastewater collected, the San Bruno Public Works Department repairs, replaces and maintains current water and sewer pipelines and mains.
Utility Billing is responsible for billing customers, collecting and applying payments, and scheduling water service connections. As for garbage services, the City of San Bruno contracted Recology San Bruno to provide all garbage related services.
Questions & Concerns
If you have questions regarding your utility services or cannot find the answer in our Frequently Asked Questions, please contact our customer service representatives at 650-616-7086. The Utility Billing Division of the Finance Department is opened Monday through Friday 8 am to 5 pm (see Note).
For questions regarding garbage service or to change garbage service, please contact Recology San Bruno at 650-583-8536.
Find My Water Usage
San Bruno water customers can now access their water usage online! You can set up alerts and keep track of your hourly, daily, and monthly water usage!
Pay Your Utility Bill
Residents can pay utility bills using Online Bill Pay or our Pay-By-Phone at 855-748-3086. There is no charge for this service and it's convenient.
If you choose to mail your utility payment, please note our payment address:
570 Linden Avenue
San Bruno CA 94066
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Utility Billing
Physical Address
567 El Camino Real
San Bruno, CA 94066
Phone: 650-616-7086 (Water, Sewer and Trash Service)Fax: 650-876-0256
Pay Utility Bill
- Online Bill Pay
- Pay by Phone: 855-748-3086
- When does my garbage get picked up?
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Garbage collection is provided by Recology San Bruno. The City provides billing services on behalf of the Recology San Bruno. For detailed information regarding garbage and recycling collection, collection dates, or scheduling extra service, please contact Recology San Bruno at 650-583-8536.
- Where is your office located?
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The Utility Billing office is located in San Bruno City Hall located at:
567 El Camino Real
San Bruno, CA 94066 - May I make a PG&E payment at City Hall?
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PG&E payments are not accepted by the City of San Bruno. To find a local office, please contact PG&E directly at 800-743-5000.
- Why did our rates go up?
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We are on a 5-year rate plan, and in the 5th year of rate increases.
- Who do I contact if I have questions regarding my water and sewer bill?
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You can contact Utility Billing of the Finance Department for any questions or concerns you may have:
Utility Billing
570 Linden Avenue
San Bruno, CA 94066
Phone: 650-616-7086
Fax: 650-876-0256