Submitting Your Application
It is preferable for you to bring your service application to our office to finalize this form and present a photo ID.
Submit By Mail
You may also mail it to:
398 El Camino Real
San Bruno, CA 94066
Submit By Fax
You may fax it to 650-871-5526 along with a copy of your photo ID.
Emailing your personal information is not recommended. Emails are not secure.
Automatic Payments
If you'd like to set up automatic payments for your CityNet bill, please complete and submit the Automatic Payment Request Form (PDF) with your service applications.
Discounts
Find more information on basic and student discounts by visiting our Internet Discount page.