Digital Simulcast Click here for "how to" instructions and a
box connection diagram.

SAN BRUNO MUNICIPAL CABLE IS PROGRESSING!
Over the years, San Bruno Cable TV service has grown from a 36 channel system to over 80 analog channels. Long-time, loyal customers remember the converter boxes they used to receive premium cable movie channels, pay-per-view and standard cable. They’ll also remember that eight years ago, those converters were eliminated and a new state-of-the-art cable system was constructed. Subscribers enjoyed premium services like HBO, Showtime and pay-per-view without a box along with the added bonus of access to those services on every TV in the home. San Bruno Cable was the only system in the Bay Area that enjoyed this convenience over the last eight years!

The addition of digital cable technology to the cable system afforded the capability to offer 200 channels plus 45 channels of music we enjoy today. Video on Demand service, part of the digital package, allows viewers to see select programs at their convenience and gives them access to pay-per-view movies and events. Check out the demo on using the "i-Guide" to locate what you want to watch!

Recently, San Bruno Cable removed the analog pay-per-view access and migrated those customers to a digital platform. To prepare for a fully digital system, San Bruno Cable is running a dual cable system, the current system we have today, plus a completely digital system. Click here to review the time schedule for turning off Analog Channels.

We are offering two free standard digital converters to each San Bruno Cable customer during the switch to digital. Subscribers may continue to enjoy the same services, for the same price, and because of the dual system no additional changes would be required at this time. Customers also have the option of upgrading to DigiStar service.

For those customers with more than two outlets, expanded basic service is still be available on all TV’s until 2009. An option to lease additional converters for $1.95 a month will be available.

On July 1, 2007, premium analog channels on channels 62-67 (Showtime, HBO, Encore, Starz, Movie Channel and Cinemax) were removed from the analog channel service and offered only with a digital set-top box, the way they are with all other cable and satellite providers today. Those subscribers with these services will need to connect their set-top boxes before this date to receive the premium services, on the following channels: Showtime 576, HBO 551, Cinemax 561, Movie Channel 591, Starz 534 and Encore 518.

We’re Here To Help!
While we know any changes can be trying for our subscribers. This move enables you to enjoy the same types of services delivered, with better quality, at a lower rate than other companies along with the local service desired by so many of our subscribers. So we are asking that you attempt to install the two set-top boxes that you receive or pick-up. We’ll have a variety of resources to help along the way. Instructions and cables will be included with the equipment. Instructions will also be provided online, at www.sanbrunocable.com.

We ask that you please review any literature included with your cable bills to stay informed and we’ll do our best to keep you up-to-date as we progress together!

Thank you for being a loyal subscriber to San Bruno Municipal Cable TV and we look forward to serving your cable, phone and broadband needs.