Steps to Add and Configure a
New SanBrunoCable Email Account:
First, you must create your email account using the Self Care interface. Once you have an account, you can receive mail.

Outlook Express:
Use the following steps to add and configure a new Internet e-mail account on your computer, using Outlook Express.

1. Start Outlook Express.
2. On the Tools menu, click Accounts .
3. In the Internet Accounts dialog box, click Add, and then click Mail.
4. In the Display Name box, type the name that you want others to see when you send a message, and then click Next.
5. In the E-mail Address box, type the e-mail address for the account that you are using (for example, "janedoe@sanbrunocable.com"), and then click Next.
6. Under E-mail Server Names, use "POP3" which is the default option. Type the names of our incoming and outgoing e-mail servers. Both are mail.sanbrunocable.com. Click Next.
7. Type your sanbrunocable.com username and password in the POP Account Name and Password boxes respectively. Make sure the box Log on using Secure Password Authentication is unchecked. Click Next.
8. In the Internet Mail Account Name box; type a name to identify the mail account that you are configuring. This is known as the "friendly" name for the account. Click Next.
9. Click the connection type that you use to connect to the Internet, and then click Next.
NOTE: This step does not apply to Outlook Express 5.Your computer considers our cable internet service to be a local area network. Click Connect using my local area network (LAN) to prevent your modem from dialing out.
10. Click Finish.

NOTE: If you experience difficulties, or this page does not appear to apply to your email application, give us a call at 650-616-3100 during business hours to get further assistance.